Software & Internet · 5 months
B2B SaaS Platform Multilingual Global Rollout
Localized web app, admin console, email templates and help center for a collaboration SaaS across EMEA and APAC.
- PSB Reg. No. 3101150909750
- TAC Institutional Member
- ISO 17100 Certified Quality
- Strict Enterprise NDA
Demo sample - Languages
- 5
- Strings
- 12k+
- Conversion lift
- 22%
- Months
- 5
Background
The client is in technology or software, where growth depends on multi-market launches and continuous iteration. “B2B SaaS Platform Multilingual Global Rollout” spans UI copy, help content or developer docs—with unified terminology and locale-aware UI constraints.
A SaaS vendor expanding from Chinese-only to five languages needed localized UI, billing flows, permission copy and self-service help with a continuous update pipeline.
Linguist assigned industry linguists, reviewers and a dedicated PM. Scope included SaaS UI localization, Help center, Email templates, etc.. Within 5 months, we delivered and QA’d 5 languages—achieving: Five-language simultaneous launch; trial conversion up 22%
Project challenges
UI length limits
German and Japanese strings for narrow buttons and sidebars.
Fast releases
Biweekly releases drive incremental strings.
Help sync
Help docs aligned with feature flags.
Brand tone
Consistent B2B professional voice.
Our approach
Phased delivery balancing quality, compliance and timeline.
Product & market alignment
Feature modules, target languages and release cadence.
Glossary & strings
UI terms, do-not-translate lists and length rules.
Translation + LQA
Contextual translation and staging or in-product LQA.
Continuous l10n
Incremental pipeline tied to CI/CD or CMS.
Deliverables
Project highlights
SaaS pipeline
Crowdin + CI incremental release.
Length LQA
Multilingual truncation checks.
Help sync
Docs ship with feature version.
Conversion proof
Post-l10n A/B tracking.
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